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Frequently Asked Questions

Before Your Appointment

I am new - how do I book?

Simply choose the treatment you would like to receive. All first appointments include time for a consultation so your treatment can be tailored to your individual needs and wellbeing goals.

 

Why is the first appointment slightly longer?

Your initial appointment includes a consultation covering your health history, lifestyle, wellbeing concerns, and treatment goals. This allows your treatment to be personalised and adapted safely and appropriately for you.

 

What should I wear to my appointment?

Please wear comfortable clothing.

  • For reflexology treatments, you will only need to remove shoes and socks.

  • For massage and bodywork treatments, you will be given privacy to undress to your comfort level and will remain professionally covered throughout your treatment.

  • Indian Head Massage is usually performed clothed unless oil application is requested.

 

What happens during my appointment?

Your treatment will begin with a short consultation and discussion about how you are feeling physically and emotionally. You will then be made comfortable on the treatment couch with support cushions, blankets, and calming surroundings to help you fully relax.

Treatments are always adapted to your comfort level and individual needs.

 

Is there parking available?

Yes. VOUS Therapies is based in a peaceful home treatment room located on a quiet cul-de-sac with plenty of parking available. You are welcome to park on the driveway or directly outside the house on the street.

Is the treatment room accessible?

The treatment room is located on the ground floor with just one small step at the entrance.

 

Reflexology & Facial Therapies

What is Clinical Reflexology?

Fiona is trained to Level 5 standard in Clinical Reflexology, allowing treatments to be tailored to individual wellbeing concerns using a holistic approach.

What happens during a reflexology treatment?

Reflexology involves applying gentle pressure techniques to specific reflex points on the feet, hands, or face. Treatments are designed to encourage deep relaxation, support wellbeing, and help restore balance within the body.

Many clients report feeling calmer, lighter, and deeply relaxed afterwards.

 

Is reflexology painful?

Reflexology should not feel painful, although some reflex points may occasionally feel slightly tender. Pressure is always adjusted to remain comfortable for you.

 

Is reflexology a cure?

Reflexology does not diagnose or cure medical conditions. It is a complementary therapy designed to support relaxation, wellbeing, and the body’s natural healing processes.

 

What are facial therapies?

Facial therapies combine relaxation with therapeutic techniques designed to ease tension, encourage lymphatic flow, and support natural skin radiance and emotional wellbeing.

Depending on the treatment selected, techniques may include facial reflexology, massage, lymphatic drainage, facial cupping, or gua sha.

 

Massage & Bodywork

What massage treatments do you offer?

  • Therapeutic Massage

  • Aromatherapy Massage

  • Hot Stone Massage

  • Manual Lymphatic Drainage

  • Indian Head Massage

If you are unsure which treatment is best for you, guidance can always be provided before booking.

 

What is Therapeutic Massage?

Therapeutic Massage is a personalised treatment designed to ease muscular tension, calm the nervous system, and support overall wellbeing. Treatments can incorporate a combination of flowing massage techniques, deeper targeted work where appropriate, stretching, hot stones, and aromatherapy depending on your individual needs.

Do I need to undress for massage?

You may undress to your comfort level. You will remain professionally covered throughout the treatment, with only the area being worked on exposed.

Will the massage be firm?

Pressure is always adapted to your comfort level and individual needs. Treatments may range from gentle and deeply relaxing to more focused therapeutic work depending on areas of tension and preference.

What is Hot Stone Massage?

Hot Stone Massage uses smooth heated basalt stones to gently warm the muscles, ease tension, encourage relaxation, and create a deeply calming treatment experience.

Lymphatic Therapy

What is Manual Lymphatic Drainage (MLD)?

Manual Lymphatic Drainage is a gentle, rhythmic treatment designed to support the natural movement of lymph fluid within the body. Treatments are deeply relaxing and can help support feelings of lightness, wellbeing, and relaxation.

Is MLD painful?

No. MLD uses very light pressure and slow rhythmic movements. Most clients find it deeply calming and relaxing.

 

Aftercare & General Questions

 

How might I feel after treatment?

Most clients leave feeling deeply relaxed and calm. Occasionally, some people may notice temporary responses such as tiredness, emotional release, increased thirst, or needing to rest more than usual. These responses are usually mild and short-lived.

 

What should I do after my treatment?

It is recommended to drink plenty of water, avoid strenuous activity where possible, and allow yourself time to relax following your appointment.

 

How often should I have treatments?

This depends on your individual goals. Some clients book monthly for relaxation and wellbeing support, while others attend more regularly as part of an ongoing treatment plan.

 

Are treatments suitable during pregnancy?

Many treatments can be adapted safely during pregnancy. Please mention your pregnancy when booking so treatments can be safely adapted for you where appropriate.

Are there any conditions that may prevent treatment?

Some medical conditions may not be suitable for certain treatments. If you have concerns about whether treatment is appropriate for you, please get in touch before booking and advice can be provided.

 

Do appointment times include consultation and aftercare?

Yes. Appointment times include consultation, treatment, and aftercare to ensure sessions run smoothly and allow time for your wellbeing needs.

What is your cancellation policy?

Please provide at least 24 hours’ notice if you need to cancel or rearrange your appointment where possible. Late cancellations may be chargeable.

Can aromatherapy be incorporated into treatments?

Yes. Bespoke aromatherapy blends may be incorporated into selected treatments where appropriate to support relaxation and overall wellbeing.

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